julian/blog

My Statement of Service:

Call 24 Hours a Day, 7 days a week.
For Customer Care Please Call
1-617-787-6616

Dialed. Busy. Set phone to auto-retry. Finally get through. Current time: 6:50 pm. Press buttons through the automated system. On hold. Still on hold. Current time: 7:07 pm. Finally, it gets through! Except it’s an automated message:

Our offices are currently closed. Please call us between 9 am and 7 pm, Monday through Friday.

All the more reason I’m happy that my apartment is wired for FiOS. 20/5 bliss. Too bad the mayor of Boston has decided that I can’t have FiOS TV too. Now if I could just get through to cancel my Comcast Internet service…

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